Software Maintenance & Support Specialist

Ergonomia SA is the leading company in the field of Occupational and Industrial Safety, aiming at the establishment of a safe and productive workplace. Ergonomia is well-established, both in domestic and international markets for the reliability and high quality of its services. As part of the expansion of our team, we are seeking a self-motivated and ambitious professional for the position of Software Maintenance and Support Specialist, who will actively contribute to the stable and efficient operation of our information systems.

Duties:

  • Managing and maintaining existing applications, as well as maintaining source code repositories.
  • Actively participating in software development team.
  • Troubleshooting technical issues/bugs and providing user support.
  • Monitoring and reporting issues related to the functionality and security of applications.
  • Participating in software testing, upgrades, and technical evaluations.
  • Collaborating with external partners or technology vendors to receive and integrate new solutions.
  • Creating technical documentation and updating user and support team manuals.
  • Performing ad hoc tasks assigned by the IT department.

Requirements:

  • Degree in Computer Science, Telecommunications, or another related field.
  • Good knowledge of web technologies (HTML, CSS, JavaScript, Node.js, PHP).
  • Experience with the installation, use, and configuration of open-source software (such as Drupal, Moodle, Zabbix, Redmine, SnipeIT, etc.).
  • Good knowledge of databases and Database Management Systems (PostgreSQL, MSSQL, MySQL, MariaDB).
  • Experience with ERP/CRM systems and familiarity with FileMaker technology will be considered a plus.

Skills:

  • Very good command of the English language.
  • Strong problem-solving and analytical skills.
  • Excellent communication skills.

Benefits:

  • A modern and pleasant working environment.
  • Opportunities for professional growth and development.
  • Continuous training and professional education.

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Disclaimer

The personal data collected will be used for recruitment purposes only. Candidates not notified within 8 weeks after applying, may consider that this time another candidate has been selected. At present, we thank you for your interest and we reserve your application for future job openings. Candidates who will be contacted, may be asked for further information as part of our screening process.

In Ergonomia we are committed to providing a safe and enjoyable work environment, regardless race, religion, color, nationality, age, sexual orientation, gender, or disability.

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